LendInvest has expanded its commercial support team in Glasgow with new telephone business development manager and business development associate roles.
The specialist lender said the investment was designed to improve broker access to support across its buy-to-let, specialist residential and bridging finance product lines.
The new telephone business development manager roles have been introduced within LendInvest’s commercial division and will be held by Josh Beattie and Callum McLaughlin.
The team will focus on outbound engagement, lead management and account support for intermediary partners.
LendInvest has also expanded its sales desk with the appointment of five business development associates. The lender said the team would support brokers with enquiries, broker registrations, initial sales emails and use of its mortgages portal.
The Glasgow-based team will work alongside LendInvest’s nine field business development managers and its specialist bridging team.
Lauren Armstrong, customer experience manager at LendInvest, says: “Our brokers and customers are at the heart of everything we do at LendInvest.
“By introducing specialised Telephone BDMs and significantly expanding our BDA team, we are ensuring that our partners have immediate access to the expertise they need.
“Whether it’s a complex buy-to-let enquiry or a residential product transfer, this investment guarantees that our service not only meets market demands but stays firmly ahead of the game.”
Daniel O’Connor, chief operating officer at LendInvest, adds: “Our investment in the Glasgow team reflects a clear commitment to our partners: even faster responses, greater accessibility and proactive support.
“By bolstering our front-line capabilities, we are ensuring that brokers never have to choose between digital speed and expert, hands-on guidance.
“Combining this expertise with our advanced technology allows us to simplify property finance from the very first touchpoint, giving brokers the tailored support they need to win business in a competitive market.”
Pictured (L-R): Callum McLaughlin, Lauren Armstrong and Josh Beattie.
